ECPL is
Service Provider

Essjay Copier Pvt Ltd.

25th-Anniversary

Customer Service and Support

World Class Service Here at Home: Essjay is ISO 9001-2004 registered company We believe in after Sales Service: Delivering positive customer care experience is a core value. We have year of providing customer service that can improve Your productivity and Efficiency.

Customer Satisfaction Is Our Motto

Knowledgeable and experience professionals team and bunch of trained and qualified engineers are ready to provide the best and quick service support to our customs around the clock. We maintain outstanding levels of support and customer satisfaction through our assisted-help resources. Our growth is because of repeated orders from our existing clients which are rewards for us.

Computer, Laptops, Server, Networking

We have deferent options in maintaining the computers and networking, One year onsite replacement warranty available on all types of computers and laptops. Also we provided one / two year extended warranty for the same at the time of purchasing the systems. Total guarantee provided on networking and networking devise. Comprehensive and non comprehensive Computer maintenance contract offer to our customers as per their choice.

Projector

Are available onsite comprehensive warranty along with extended one year warranty which included replacement of all spare parts. Comprehensive and noncomprehensive projector AMC are available. Projector are available on rental basis

25th-Anniversary

Service we offer

Photocopier & printer maintenance:

Per print basis contract:Included all service, maintenance, replacement of spare parts and genuine Toner / cartridges. This scheme is one of the best and reliable package for customer. Once enter the per print basis contract, we will take care of your equipment.

General AMC: which will cover monthly preventive maintenance and all breakdown calls, spare parts and consumables will be charge extra.

Comprehensive AMC:included all preventive maintenance, service and breakdown calls and replacement of spare parts excluded consumables and toner / cartridge.

Security Surveillance system:

Supply, delivery, installation including the cabling with one year onsite replacement warranty and further comprehensive maintenance contract which included replacement of DVR and CCTV camera and IT level support and solutions.

Managed Document Service MDS:

Document scanning service indexing uploading included web based DMS (scannplus), with one years comprehensive support and solution. Second year renewal charges included online support, free upgradation etc;.

Production Printers & Large format Printers:

We are pioneer in providing annual maintenance contract of high level production printer and large format printers at per print base contract and comprehensive and noncomprehensive contract, which included of genuine cartridges and replacement of genuine spare parts which will help our customers to improve the productivity without any trouble.