Our Managed IT Service

Managed IT Service

Blending the latest Technology and Service for
the Benefit and Protection of Your Business

At Essjay Managed IT Services, we provide a wide range of IT support services to small to medium-sized businesses in India, from basic IT support to fully managed IT support. Our team of IT experts are on hand to support you with your IT needs and will proactively protect your business from any threats or issues. We will work with you to make your IT work for you so that you can focus on your business. Our fully managed IT support service has been designed to create a comprehensive support package that will provide businesses with backup support, assurance and protection that they require to keep their business operational and secure. Discover the unparalleled advantage of partnering with Essjay, an experienced Mumbai team of devoted IT experts located in India. , with an impressive 31 years of experience in the industry.

We offer premium Managed IT Support to organizations of all sizes, ranging from small businesses to large multinational enterprises. Our primary aim is to provide you with the peace of mind and the liberty to concentrate on what genuinely matters – operating and expanding your business.

We recognize that your IT needs are as distinct as your business itself, Essjay offer flexible solutions and SLAs, tailored to meet your specific IT requirements and ensure you receive the support and services you need. Our team adopts a preventative and proactive approach to minimize downtime and maintain smooth business operations. Allow Essjay to be your trusted Irish IT partner, delivering the essential support you require to prosper and thrive.

Benefits of Outsourcing your IT Support

Access to 24x7x365 Support

More and more organizations recognize the necessity of 24x7x365 IT support but are unable to achieve this in-house due to the prohibitive cost involved with it. At Essjay, we take this burden off your hands and offer you this around-the-clock coverage at a fraction of the cost of doing it yourself. This allows you to reap the benefits without succumbing to the costs.

Proactive Monitoring and Maintenance

For in-house IT teams, proactive work often falls down the priority list due to more urgent tasks. Proactive monitoring and maintenance are vital to the long-term health of an IT system and cannot be ignored. At Essjay, we take this process off your hands, freeing up your IT team to focus on more important tasks whilst ensuring that you benefit from the insights and benefits of regular maintenance.

Industry-leading Expertise

Hiring, training, and retaining talent is one of the most expensive and time-consuming parts of running an IT team. If you want your in-house team to provide top-quality service for your organization, you need to hire the best people you can find, but this drastically increases your overheads. Essjay provide you with access to this talent at a fraction of the cost of hiring it yourself.

Improved Uptime

Our experience as an IT support provider for over 31 years has allowed us to develop processes and systems that achieve incredibly high levels of uptime. This is almost impossible to replicate within an organization's in-house IT team without spending extortionate sums of money and years of time hiring, training, and retaining the right personnel. State-of-the-art technology is also key in this process, which adds further levels of difficulty.

Lower IT Overheads

By trusting Essjay with your IT support requirements, you gain access to a variety of services that are would be far more expensive to operate within your organization. All of the technology, personnel, training, and processes are handled on our end, drastically reducing the load on your team, eliminating your need to hire an expansive IT team, and freeing you from the burden of owning, operating, and maintaining expensive software and hardware.

Better Response Times

Our expansive team of IT support experts and meticulously developed technologies allow us to provide lightning-fast response times for our customers. Whatever the problem is, our competitive SLAs ensure that your organization is never left holding the bag. These, combined with our specialist knowledge, processes, and systems, allow us to provide faster response times than any achievable in-house.

Managed IT Service

How Can We Help?

  • Our team of IT experts are on hand to assist you with all your IT needs. Weather you require basic level support to a fully managed IT Support & Protection Plan. Our IT computer experts are trained, experienced on hand and ready to help you and your business. From setting up a new PC in your office to a full-scale cloud migration we can help you.
  • Security: Help businesses stay compliant with various regulations and standards.
  • Business continuity: Ensure continuity of their operations and protect against data loss in case of an emergency.
  • Access to expertise: Employ experts who are knowledgeable in a wide range of technologies and can provide specialized support for businesses.
  • Better data security: We help businesses protect their data by implementing and maintaining robust security measures such as firewalls, anti-virus software, and regular software updates.
  • Improved system uptime: We help ensure that a business's systems are running smoothly and efficiently, leading to improved system uptime and less downtime.
  • VoIP, Broadband & Virtual Numbers: Linked with BT Openreach Partners for faster reliable broadband.
  • Physical Asset Management: Are you still using spreadsheets to manage equipment? Web Based 360-degree view of what equipment you have and where it is.

Our Process

Our streamlined process for delivering Managed IT Support ensures that your business receives the best possible service while maximizing efficiency. Our dedicated Irish team works diligently to understand your unique needs, develop tailored solutions, and provide ongoing support to keep your business running smoothly and securely.

Initial Consultation:

Assess your specific IT needs and identify areas for improvement.


Efficiently deploy the tailored IT solutions to enhance your business operations.

Periodic Reviews:

Regularly evaluate and adjust IT strategies to align with your evolving business needs and industry advancements.

Customized IT Strategy:

Develop a comprehensive IT strategy tailored to your business requirements and goals

Ongoing Support:

Provide proactive monitoring, maintenance, and support to minimize downtime and ensure seamless operations.

Dedicated Account Management:

Benefit from a single point of contact for all your IT support needs, ensuring personalized and attentive service.

Why Choose Us?

Experience the advantage with our comprehensive Managed IT Support features, designed to keep your business running smoothly while empowering growth and success. Our dedicated team focuses on delivering the support you need, with a personalized and proactive approach.

Flexible Solutions and SLAs:

Customized to meet your specific IT needs, ensuring you receive the support and services your business requires.

Preventative and Proactive Approach:

Minimizing downtime and ensuring seamless business operations with our dedicated team.

Comprehensive IT Expertise:

A skilled team of professionals ready to address your IT challenges, regardless of complexity.

Customisable Service Offerings:

Choose from a wide range of services tailored to fit your unique business needs and budget.

Unmatched Customer Support:

Benefit from personalized, attentive support from our dedicated team, focused on your success.

Unmatched Customer Support:

Trust in our expertise and commitment to excellence with over 31 years of experience.


Our Managed IT Service

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Managed IT Services

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