IT Managed Services
A More Cost Effective Way to Manage your IT Department
A Managed Service Provider, is an I.T Service Provider, Provides a defined set of Services to their Clients, thus providing the Value.
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A Brief About Managed Services Managed services is the practice of outsourcing on a proactive basis management responsibilities and functions and a strategic method for improving operations and cutting expenses.
Managed Services Need: M.S. model can be can be used for following situations:
- The organization has multiple locations of operation
- The organization has large number of work force
- The resource pool for processes are underutilized
- The skills required for managing operations are specialized
Benefits for Managed Services:
- Customer peace of mind
- Monitor network on 24x7x365 basis proactively
- Single point of contact for all issues
- Single supplier instead of multiple vendors
- Defined Service Levels (SLA’s)
- Avoid costs of building own management & reporting systems
- Provides in lesser cycle time, more value to the Client.