Customer Care : Delivering a positive customer care experience is our core value. We have 31 years of experience providing customer service that can improve your productivity, efficiency and customer retention.
Customer Satisfaction is our motto, Over 5000 satisfied customers across India. We maintain outstanding levels of service support and customer satisfaction through our trained service engineers and assisted-help resources to our customers around the clock. Our growth is because of repeated orders from our existing clients which are rewards for us.
Printer. Photocopier, Scanner, Computer, Laptop, Server etc;
Count on professional service from our technicians. our technical teams are among the finest in the industry. Count on them to provide superior customer service and customer satisfaction. We committed 100% satisfaction guarantee to our customer after the servicing and repairing of your systems.
Regular maintenance & services of your printers and copiers and other IT equipment's keeps your systems healthy and energy efficient. The principle of preserving the equipment for preventing any malfunction either before they occur or before they develop into major defects is Maintenance. The prime end of safeguarding is to eliminate the consequences of malfunction of equipment. Our maintenance program shall help you to prevent all equipment failure before if occurs. All the office equipment's, like any other machine depreciate with time and if not maintained, they lose efficiency, consume more power & reduce your profits. The good news, however, is that you can keep in good working order through regular maintenance. Our regular plan can: keep your systems safe and free from contaminants, Reduce ongoing repair costs, Keep your systems energy efficient and save you on electricity bills. Increase the life expectancy of your system. Don't wait until there’s a problem to give your systems some attention. Let us stay on top of the maintenance for you, and take it off your to-do list
When you become an Enterprise customer, we guarantee a 4hour response time to a service request. This is a great guarantee to have when your customers. Our technicians use up-to-date technology to access a complete history of your services, maintenance and system information. We respond quickly, identify your issue and fix it. Simple.
We have designed following deferent types of printer maintenance contract as per you convince.
We recommend our TGC plan that could limit costly repairs and may make your printers more efficiently. That could save you more money in the long run.
Secure your operations the smart way with our scalable and foolproof solutions. We at Essjay always will support you to remain focused on your mainstream of business as our highly qualitied experts are always there to troubleshoot and resolve the issues promptly at onsite as well as remote assistance. Our highly talented and experienced support professionals ensure a trustworthy computing platform for your organization to reach your business goals faster than ever. Through TGC AMC contract we offer cost effective comprehensive and value driven AMC service to suit the unique requirement of every business around clock and 24 / 365 days.
Benefit from our comprehensive and non-comprehensive AMC for IT hardware's includes, Desktop. Laptop. Server. Printers. Scanners. Networking Devices etc.
Essjay provides AMC (Annual Maintenance Contract) services for your IT Infrastructure. We have dedicated team of IT experts to take care of the smooth functioning of all your IT resources which includes computes assembling, Hardware repair, Hardware part replacement, expanding local network, Servers, Storage, regular maintenance and checkup, software Installation, Driver Installation, Single Internet connecting to multiple computers, Network troubleshooting etc. We use our expertise & well experienced team, mature processes and experience to set the standards for the industry in pursuit of our mission of ensuring customer delight in Our Computer AMC Contract (AMC).
We offer two types of Annual Maintenance Services (Computer AMC services):
Non - Comprehensive Annual Maintenance Contract: In a Non- Comprehensive AMC, the cost of spare parts replacement must be borne by the customer. This usually means only service. Preventive maintenance comes under this, and a consultant will advise on hardware bread down.
Comprehensive Annual Maintenance Contract: In a comprehensive AMC, the analysis of breakdowns/faults in the hardware and repairing/service is taken care of by the service provider. This includes spare parts replacement. Apart from this, preventive maintenance is also done, on a pre-determined/agreed-to frequency. Note: It excludes all physical mishandling or damages.